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30 Days Return & Exchange Policy

Refund Policy

Items once purchased cannot be refunded

Items can be exchanged within a period of 30 days with the price tag and receipt

Exchanges can be made at any FHS store across the country

Merchandise on any promotional offer or sale is non-refundable and non-exchangeable

Any voucher or debit/credit card discounts cannot be applied to reduced price merchandise or discounted products

FHS has a ‘No Cash Refund’ policy. However, we are ready to make a refund to the customers in special cases wherein:

  1. the product is not available in stock anymore
  2. the product seems to be faulty

In such cases, if the mode of payment is done via a credit card, the refund will be made to the same credit card that was utilized at the time of purchase/transaction.

The cost of the item and applicable taxes will be credited.

Shipping and handling costs will be non-refundable. 

A minimum period of 2 weeks will be taken for the processing of returns and up to 2 billing cycles for the credit to appear on your credit card statement.

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