FAQs

Below FAQ are some common concerns of our clients before purchasing our products, if you have other questions, please just send it to support@fhsofficial.com

FAQs

Once you add items in your shopping cart, you proceed to the payment section. You’ll add shipment information and confirm the processing on cash on delivery. You will then receive a confirmation SMS.
The products shown on the website will be your exact delivery.
You can see the status of your order by clicking ‘Track your order’ and adding your order number.
FHS does not charge any amount on delivery on purchases of 1500 or above. You can order as many times as you can without paying extra. (Except for International Shipments)
We have a 7-day return and exchange policy but the product has to be in the similar condition as received by you along with price tag. No return or exchange will be made or damaged, used or altered products. Lastly, there will be no returns and exchanged made on products purchased during the promotion period.
You can contact our customer service department by leaving a message in the chat box, emailing us at support@fhsofficial.com or calling us on this number 03111999347
You can view the history of your orders by clicking the ‘Track your order’ option and then clicking the previous orders to see the information of previous orders.
Yes, you can cancel the order by leaving a message in the chat box on the website or emailing our customer service representative within 12 hours of order placing.

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